Last updated: 08/20/2026
Top Standard Auto Mobile Detailing is a fully mobile detailing service, operating with self-contained power and water. We come to you. By booking an appointment with us, you agree to the terms below.
1. Our Services
We offer three core packages — Standard, Top Standard, and Top Standard Pro — along with optional add-on services (engine bay cleaning, headlight restoration, wheel and rim detailing, pet hair removal, and others). Full pricing, process details, and estimated durations for each package are available on our Packages & Pricing page. We recommend reviewing that page before booking so you choose the package that matches your vehicle’s condition.
2. Booking & Confirmation
✅ Your booking request is pending until you receive an official confirmation from us.
✅ A 30-minute arrival window applies from your scheduled appointment time.
✅ We perform a quick walk-around inspection with you before work begins, to note the vehicle’s condition and flag anything relevant.
3. Pricing & Payment
✅ Pricing is based on vehicle size and the package or service selected, as shown on our Packages & Pricing page.
✅ Prices and appointment duration may vary depending on your vehicle’s actual condition and any add-ons requested.
✅ Final payment is due immediately upon completion of the service.
✅ We reserve the right to charge an additional fee, agreed with you in advance, for excessive soiling, pet hair, mold, or biohazard conditions not disclosed at the time of booking.
4. Your Responsibilities as the Customer
✅ Remove all personal belongings and valuables from the vehicle before your appointment. We are not responsible for personal items left in the vehicle.
✅ Ensure at least 4 feet of unobstructed space is available around the entire vehicle.
✅ Provide a legal, accessible parking space for our mobile unit.
✅ Confirm that detailing services are permitted at your location (HOA, apartment complex, condo, or office building rules, where applicable). You are responsible for any restrictions your location may have.
✅ Notify us in advance of pet hair, mold, biohazards, or unusually heavy soiling so we can prepare appropriately and quote accurately.
5. Weather & Rescheduling
As a mobile, outdoor-based service, we may need to reschedule your appointment in the event of heavy rain, snow, or extreme cold that would prevent us from completing the service safely or to standard. We will contact you as early as possible to arrange a new time.
6. Cancellations & No-Shows
✅ 24 hours’ notice is required to cancel or reschedule an appointment without penalty.
✅ Cancellations or reschedule requests made with less than 24 hours’ notice, or no-shows, may be subject to a cancellation fee.
7. Vehicle Condition & Pre-Existing Damage
During the pre-service walk-around, we will note any visible pre-existing damage, wear, or defects (scratches, dents, cracked trim, worn upholstery, etc.). We are not responsible for pre-existing conditions, and normal detailing work will not be treated as having caused damage that was already present.
We take reasonable care with every vehicle, but detailing involves cleaning products, water, and physical contact with surfaces. We are not liable for damage resulting from pre-existing vehicle conditions, aftermarket modifications, or defects in materials (such as already-failing paint, trim, or upholstery) that our services could not reasonably have been expected to identify in advance.
8. Limitation of Liability
This section should be finalized with a lawyer, as liability limitations are jurisdiction-specific and directly affect your legal protection. To the fullest extent permitted by law, Top Standard Auto Mobile Detailing’s liability for any claim arising from our services is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.
9. Right to Refuse Service
We reserve the right to refuse or discontinue service if a location is unsafe, inaccessible, or does not meet the space and parking requirements above, or if a vehicle’s condition (biohazards, extreme contamination, or similar) was not disclosed in advance and poses a health or safety risk to our technicians.
10. Photos & Media
We may take before-and-after photos of vehicles for quality control and marketing purposes (such as our website, Google Business Profile, and social media). Photos are taken of the vehicle only, not license plates or any personally identifying information, unless you separately provide written consent. Contact us if you’d prefer your vehicle not be photographed.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. The version posted on our website at the time of your booking applies to that appointment.
12. Contact Us
Top Standard Auto Mobile Detailing
River Glen Blvd, Oakville, ON L6H 6C2
Email: topstandardautodetailing@gmail.com
Phone: +1 647-767-8412